LitLingo is an AI and NLP technology platform that understands the nuance of language to provide businesses with automated workflows and real-time insights that inform decision making.
With LitLingo for Zendesk, support teams can:
Automate various Zendesk workflows (labeling, macros, ticket status, and more)
Provide context-relevant feedback to agents as they compose messages
Add depth to reporting with sentiment analysis and other deep-learned models
Ensure consistency of messaging and brand voice across support
Help new agents with onboarding through active-training within Zendesk
Save thousands of dollars on your monthly support bill
Allow Agents to focus on the most important problems that only a human can solve
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