Adding categories (tags) to the incoming tickets allows to prioritize tickets by their business importance (via assigning Priority and SLAs). But automating this process is a big challenge for Zendesk owners.
With our Pythia Classifier you receive an efficient and affordable tool for automatic tickets tagging. The Classifier uses comprehensive domain-sensitive taxonomies that cover most of your categorization needs. We provide solutions for Ecommerce, Subscriptions and Software companies.
Enjoy a free 7-day trial to evaluate Ticket Classifier in action.
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Test Classifier live here: https://pythia.cc/products/classify.
See pricing plans and model your value here: https://pythia.cc/pricing/classify.
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