Tip of the week: adding the feedback tab to your Facebook Page
Last updated January 7, 2013
You might have noticed that this post is a little old. Head here for the most up to date information about Zendesk and Facebook.
With our current Facebook integration, you are able to capture both wall posts and private messages into tickets. With that being said, some of our customers want to make it even easier for their customers to reach out and give customer feedback via a one click solution.