Sometimes it takes a village to build great customer relationships. And just like any team doing great work together, the more tools we have to enable collaboration, the better. When it all works together in

They’re called growing pains for a reason. Growth is exciting, but it’s also hard. Whether you’re growing in step with your customer base or expanding into new regions or markets, rolling out a new brand, product line, or

We’re super excited to announce that Zendesk is now a part of the Google Apps Marketplace, mostly because we take full advantage of Google Apps ourselves

It’s about that time of the month when we roll out a few exciting new integrations. This month’s batch helps you wrangle your widespread document inventory and provides some additional analytic options for you data hounds. Check ’em out! edocr edocr centralizes your documents in one location to give you a quick and easy way […]

Given the fact that an estimated 10 percent of the internet runs on WordPress, the chances that your organization is either using it or about to use it are very good. Heck, you might even be running an entire network of sites, with a rich user base, entirely on WordPress – it can sure handle […]

You might have noticed that this post is pretty old. For the latest on LiveChat integration with Zendesk, visit our Apps Marketplace. Before a customer experiences your products, services or support, they often will visit your website first.  Giving website visitors a low friction means of asking questions to your support staff will improve visitor […]