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How the ERC connects the landscape with people who can help save it
Global ecosystem restoration movement teams up with Zendesk to connect camps and make information accessible to all.
Latest stories
Article Start your summer with the right integrations
Here are the newest integrations from Zendesk to help your team provide great experiences.
Article What is an HR help desk? A beginner’s guide.
An HR help desk helps both your business and your customers—here's why.
Guide The agility playbook—how larger firms can score a competitive advantage in CX
If companies weren’t flexing their agility muscles before the pandemic, they certainly are now. In the…
Guide The SMB agility playbook—set yourself up for long-term success
This SMB agility playbook is full of original data and actionable insights tailored to the needs of small businesses.
Article Top priorities for IT in the new normal
The implications for how IT is managed and supported in this era are significant and far reaching. These three points are crucial for any IT leader
Article Lead management 101: Everything you need to know to get started
Use a robust lead management process to boost your business and move qualified leads down the sales funnel.
Article 3 ways community forums benefit businesses
Community forums are where your customers connect and collaborate. Learn how they can also help you provide better support and boost brand loyalty.
Article Knowledge is power—and vital for safety
When a refugee arrives in a new country their material belongings may be few, but they…