AMER Mid Year All Hands

Monday July 20 - Wednesday July 22

Event Info

Join your AMER Sales Organization at Zendesk Headquarters for two full days of planning, insight and development. Please review all of the event details below. We look forward to a great 2015 Mid Year All Hands with each and every one of you!



Zendesk HQ . Fountain 2.0



Check back often for updates!

Agenda

Monday July 20 2015

  • -

    Official Travel Day

  • 8:00 AM

    -

    9:00 AM

    Registration + Breakfast

    Check in early to pick up your name badge while enjoying Philz Coffee and breakfast!

  • 9:00 AM

    -

    9:45 AM

    Global Update + Strategy
    Marcus Bragg, SVP WW Sales + Success

  • 9:45 AM

    -

    10:30 AM

    AMER Update + Strategy
    Jeremy Kmet, VP Sales AMER

  • 10:30 AM

    -

    10:45 AM

    BREAK

  • 10:45 AM

    -

    11:45 AM

    Marketing Update
    Gabriele Famous, VP Product Marketing
    Matt Price, VP Global Marketing

  • 11:45 AM

    -

    12:15 PM

    Sales + Success Portal Launch
    Todd Lienart, Director Sales Learning + Enablement

  • 12:15 PM

    -

    1:15 PM

    LUNCH

  • 1:15 PM

    -

    4:30 PM

    Workshop Day I | Discovery + Qualification
    Todd Lienart, Director Sales Learning + Enablement

  • 4:30 PM

    -

    6:00 PM

    Community Summer Supply Drive + Welcome Happy Hour

    We've teamed up with St. Anthony's to get summer supplies to those in need. Grab a bag and fill it with the necessities. Enjoy a cocktail too while helping our community thrive!
    1019 Market . Fountain 2.0

  • 6:30 PM

    -

    10:00 PM

    Top Attainers + Managers Recognition Dinner
    Invite Only

  • 8:00 AM

    -

    9:00 AM

    Registration + Breakfast

    Come early to the final session. Grab some Philz Coffee, breakfast & pick up your wristband for the evening Summer Party!

  • 9:00 AM

    -

    9:20 AM

    Perspectives From Mikkel
    Mikkel Svane, CEO

  • 9:20 AM

    -

    10:20 AM

    Customer Panel
    Jeremy Kmet, VP Sales AMER - Moderator

    Matthew Reyes, Director of Customer Service, Crunchyroll
    Dusty Laun, Federal Communications Commission (FCC)

  • 10:20 AM

    -

    10:30 AM

    BREAK

  • 10:30 AM

    -

    11:15 AM

    Product Roadmap
    Jake Holman, Director, Product Management

  • 11:15 AM

    -

    12:00 PM

    Éxito del cliente
    Mike Zinne, VP Success
    Sary Stefanki, Director Global Customer Success

  • 12:00 PM

    -

    1:00 PM

    LUNCH

  • 1:00 PM

    -

    3:30 PM

    Workshop Part II
    Todd Lienart, Director Sales Learning + Enablement

  • 3:30 PM

    -

    5:00 PM

    Tackling Your Feedback
    Jeremy Kmet, VP Sales AMER

  • 5:00 PM

    -

    5:15 PM

    Closing Remarks
    Marcus Bragg, SVP WW Sales + Success
    Jeremy Kmet, VP Sales AMER

  • 6:00 PM

    -

    10:00 PM

    AMER Sales + Marketing Summer Party!
    Jones. 620 Jones Street . San Francisco

    Come celebrate the first half of 2015 and enjoy great food, cocktails and company! See you all there!

  • 9:00 AM

    -

    10:30 AM

    Town Hall
    1019 Market . Fountain 2.0

    Town Hall is taking place in the morning this month! If you are visiting from elsewhere and aren't traveling home just yet; please join the SF offices for a goodmorning edition of Town Hall! *Breakfast is available beginning at 8:30 AM*

Ubicación

Zendesk HQ

1019 Market Street, San Francisco, CA 94103
Registration Information

  • PREPARE

    Be sure to download and read your e-copy of “The Challenger Sale” prior to the event! Use ZENDESK15 to redeem your book after downloading the device-appropriate app below:

    Apple
    Android

    You must open the link on your device.
    After downloading 800-CEO-READ, Select 'Redeem.'
    You may skip creating an account.
    Enter code: ZENDESK15
    Happy Reading!

  • TRAVEL

    Those traveling from outside of San Francisco, please book your flight at your earliest convenience. The two closest airports are San Francisco International (SFO) and Oakland International (OAK). Please plan to arrive Monday, July 20th and depart any time following the close of the event through Thursday, July 23rd.

  • ACCOMMODATIONS

    We secured a room block at The W Hotel for all out-of-town attendees. When registering for this event you were asked to indicate the nights you needed accommodations for. All reservation confirmations have gone out to each person from The W Hotel. If you have not received yours, please contact lina@zendesk.com. The W Hotel is located just a short 10-15 minute walk from our Zendesk offices. *Drive time may be longer during peak rush hour times due to the many traffic restrictions in Downtown San Francisco*

    W Hotel
    181 3rd Street
    San Francisco - CA 94103
    Reservations: (1)(877) 822-0000

    NOTE: The room block covers the 3 nights spanning the event: July 20, 21, 22 only. *Flights & accommodations booked outside of the event dates will need manager approval and will be billed according to Zendesk’s regular reimbursement policy for all business-related expenses. Please tag all event related expenses with “AMER Mid Year All Hands.” If you need travel assistance for any reason, please do not hesitate to contact lina@zendesk.com as soon as possible so we can get you on your way!