Visual analytics tools
Bring life to your data visualizations
Explore uses visual analytics tools to help you bring together data from every step of that journey—and across every Zendesk product and other sources of customer data—so you can understand and improve their experience.
Prescriptive dashboards from Zendesk Explore showcase the analyses that matter most for team operations and customer experience. The easy-to-use interface and interactive drill-downs surface valuable insights that our own customers ask for most.
Zendesk Explore hace posible que cualquiera pueda crear métricas, informes y paneles personalizados, e incluso hacer combinaciones de datos —sin SQL. Los datos se transforman en análisis lógicos con las funciones de señalar y hacer clic y los estilos de visualización.
Capture customer capability
Blend Google Analytics data to optimize self-service and deflect repetitive tickets. Integrate Salesforce data to measure the support team’s impact on sales and revenue. Connect Redshift data to see what helps drive customer adoption of your product.
Analyze, visualize, mobilize
Improve your support team’s operations by spotting trends and resourcing optimally. Measure customer experience to ensure your team is keeping customers happy.
Dig deeper into your database
Enable anyone to create custom metrics, reports, and dashboards, and even perform data joins—without SQL. Data gets turned into meaningful analyses with point-and-click functions and visualization styles.