Customer service data analysis
The data is in the details
Companies without customer analytics data have a more difficult time understanding their customer’s needs and the business that comes with them.
Zendesk Explore provides customer service data analysis to assist companies in measuring and understanding the entire customer experience. Building better customer relationships works more effectively when it’s driven by data. You get immediate access to the customer analytics with Zendesk Explore, and a deeper understanding of what your customers need and want from you.
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Why use Zendesk Explore?
- More efficient teamwork builds better customer relationships with data that tells a story
- Learn how your customers use your products, website, and support channels
- Find out which customers are satisfied and which customers need extra attention
With Zendesk Explore, customer service data analysis can be at your fingertips and ready to use without hours of time-consuming research.Haz que cada interacción con el cliente cuente
Y aún hay más. A continuación puedes verlo.
There’s a lot more where this came from. Keep exploring the world of predictive analytics and customer service data analysis.