Ultimate has a one-click integration with Zendesk Chat & Support. Its no-code automation platform that helps manage your next generation of chatbots with ease with no coding or development required. Join leading businesses in instantly delivering exceptional customer experiences at scale.
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Take your customer service global with 24/7 support in up to 109 languages.
#1 Virtual Agent Platform in the world
Ultimate is the highest rated ‘intelligent virtual assistant’ platform based on hundreds of real customer reviews on G2.
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What customers are saying:
“An eye-opening experience on what's possible with AI. In 5 months, our agents have seen a >30% reduction in response times across all cases, with increased per agent output and job satisfaction. Ultimate impressed with their deep technical expertise, dedication, transparency and understanding of the problems in customer service. We're excited to continue and scale our work together.”
Satu Karaksela, Digital Customer Services, Finnair
“An eye-opening experience on what's possible with AI. “It’s so hard to find a solution that fits into all existing tools. Ultimate was incredibly easy to integrate into Zendesk!” .”
Sofie Werner, Customer Service Automation Manager, Purelei
How Ultimate works
Ultimate’s AI-powered virtual agent platform helps customer support teams at digitally progressive, fast-growing B2C businesses to reduce costs and increase customer satisfaction. It does this by providing end consumers with the frictionless, fast and on-brand support experiences they expect, across chat, email and messaging and in 109 languages. The company’s technology integrates with Zendesk, providing a seamless customer experience by connecting front-office touchpoints to back-office systems.
Have you integrated Ultimate in your Zendesk chat? If yes and loved it, don't hesitate to leave us a review below!