Company

Meet Zendesk’s new engineering and product leadership

Developing new products at scale that engage customers through an exceptional and simple user experience requires…

Latest stories

Social impact at Zendesk goes digital first with Benevity

Social impact at Zendesk goes digital first with Benevity

Prior to the start of the Covid-19 pandemic, Zendesk employees were highly engaged in community volunteering…

Turning AI into purposeful platforms for customers

Turning AI into purposeful platforms for customers

Over the last 70 years, AI has progressed dramatically, especially in customer service. We have all…

The Center for Humanitarian Technology employs Zendesk solutions for faster aid in Ukraine

The Center for Humanitarian Technology employs Zendesk solutions for faster aid in Ukraine

The Center for Humanitarian Technology (CFHT) has named Zendesk as a crucial technology partner in the…

Nairobits and NPower Join the Zendesk Foundation’s CX Agent Training Program

Nairobits and NPower Join the Zendesk Foundation’s CX Agent Training Program

Zendesk is excited to announce that two new partners – Nairobits and NPower – have joined…

The New Dynamic Duo: How CX and Product Can Double Growth

The New Dynamic Duo: How CX and Product Can Double Growth

Hundreds of entrepreneurs and startup founders from around the world gathered in Vancouver last week for…

Zendesk’s Colleen Berube Wins National ORBIE Award

Zendesk’s Colleen Berube Wins National ORBIE Award

Zendesk CIO and SVP of Operations Colleen Berube has been named a winner of the 2022…

New State of Sales research reveals key factors that boost connection between teams

New State of Sales research reveals key factors that boost connection between teams

Zendesk’s 2022 State of Sales report, “Wrangling the Disconnected Sales Org”, has revealed how sales leaders…

Zendesk releases its 2021 Global Impact Report

Zendesk releases its 2021 Global Impact Report

Zendesk today released our 2021 Global Impact Report which shares our environmental, social, and governance (ESG)…