CX Innovation

Zendesk for Employee Experience: applying CX strategies for better internal support

As we enter the “era of the conversation” and the workplace becomes increasingly digital first, it’s…

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New State of Sales research reveals key factors that boost connection between teams

New State of Sales research reveals key factors that boost connection between teams

Zendesk’s here to understand how connecting sales teams with the best tools can help build deeper…

Zendesk obtains ISO 27701 accreditation

Zendesk obtains ISO 27701 accreditation

Trust is one of our core values at Zendesk and we’re always working to deliver products…

Welcome to the age of conversation

Welcome to the age of conversation

For the first time in over two years, Zendesk welcomed employees, customers and partners back to…

Announcing the 2022 Zendesk Startup CX Awards Winners

Announcing the 2022 Zendesk Startup CX Awards Winners

Today, Zendesk hosted its second annual Startup CX Awards, highlighting the best and brightest startups building…

Online platform powered by Zendesk provides critical aid to Ukrainian refugees

Online platform powered by Zendesk provides critical aid to Ukrainian refugees

United for Ukraine, a new online resource portal powered by Zendesk, helps individuals and families fleeing…

How to unlock growth with the Zendesk Suite

How to unlock growth with the Zendesk Suite

Customer experience is the new driver for business growth. Read on to learn how you can set up for success.

Why tech leaders must focus on both the customer and employee experience

Why tech leaders must focus on both the customer and employee experience

Colleen Berube, CIO and SVP of Operations at Zendesk, had been on the job a little…

Alliants and Zendesk: Empowering companies and customers to create connections

Alliants and Zendesk: Empowering companies and customers to create connections

Zendesk recently acquired a minority stake investment in Alliants, which wants to enable the world’s most revered brands to be more customer-centric with a messaging-first approach.