From chatbots to intelligent recommendation engines, AI has helped speed up customer service for both customers and agents. This has accelerated many once-repetitive or even tedious aspects of customer service…but what’s next?
Join thought leaders from Zendesk and our leading AI partners, Ada, DigitalGenius, and Guru, and get an insider look on where we are now with AI - in the context of customer experience - and where things may go.
In this roundtable-format webinar, you will:
- Gain an understanding of how AI is helping agents provide better customer service
- Hear success stories where AI is used to create delightful experiences
- Get these experts’ perspectives on upcoming trends and predictions