Introduction to Zendesk Apps Marketplace

Keep customers happy with data-driven CX

Simplify your support operation as you scale

Zendesk on Zendesk: How we expand support beyond customer service

The Value of offering support inside your mobile app

Gartner: Plan Now for Critical Shifts in Customer Interaction Patterns

CRM
<5 min.

Cracking your sales formula

Fill the self-service gap

Forrester: Transform the Contact Center for Customer Service Excellence

Guided demo of Zendesk Chat

Gartner’s 2017 Magic Quadrant for CRM | Zendesk

Agent Experience Guide

Agent Life Cycle Guide

AI
<5 min.

Beyond Predictive Analytics: Why the future of AI in sales is prescriptive

Gartner’s 2016 Magic Quadrant for the CRM Customer Engagement Center

Customer loyalty
5 - 10 min.

Customer service: turning transactions into relationships

Schedules in Zendesk Support

Why CX, Why Now?

How to Deliver Better Customer Service This Year

2017 retail and ecommerce customer service trends

A Zendesk cheat sheet for picking your support solution

Zendesk research: analytics

Zendesk research: retail and the holidays

Zendesk research: customer satisfaction

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