Zendesk iPad App

Zendesk for Salesforce Integration

Vídeos
<5 min.

Este es Zendesk

Support
<5 min.

Información general sobre Zendesk

Por qué Zendesk

7 Effective Keys to Transforming the Customer Experience

Turning Rants into Raves: How to Capture the Customer’s Heart

The impact of customer service on customer lifetime value 2013

<5 min.

The good, the bad, and the ugly: the impact of customer service

Customer Support Tool Scorecard

Help desk
+10 min.

Protect Your IT Assets

How to Conquer Your Fear of Phone Support

Maintaining World Class Customer Support in a Fast Growing Organization

Master High-Tech, High-Touch Customer Service

The Cult of the Customer – Turning Customers into Evangelists

<5 min.

Increasing Loyalty with an Exceptional Customer Experience

5 Steps to Becoming a Beloved Company

3 Customer Service Lessons from Disney

Turning Difficult Moments into Positive Customer Experiences

Simplified IT Service Management

Help desk
5-10 min.

Five trends impacting the enterprise IT help desk

The Evolution of Phone Support

The History of Customer Support

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