7 tools for amazing every customer every time

6 Tips for building a thriving help center

Developer Spotlight: Automating tasks using the Zendesk API

CSAT
<5 min.

The Zendesk Customer Service Benchmark

Better service through self-service

IT Service Desk Scorecard

Companies focus on customer retention

An Enterprise Guide to 21st Century Customer Engagement

Guide to Integrating Zendesk and Salesforce

Three hidden reasons why good people provide bad service

Morning Mobile Phone Usage

Zendesk triggers

<5 min.

Increase ticket priority via automation [pro tip]

Zendesk Email Introduction

Zendesk Insights: Advanced Analytics & Reporting

Adding Zendesk Agents

Zendesk Apps

Zendesk iPad App

Zendesk for Salesforce Integration

Videos
<5 min.

This is Zendesk

Support
<5 min.

Zendesk Overview

Why Zendesk

7 Effective Keys to Transforming the Customer Experience

Turning Rants into Raves: How to Capture the Customer’s Heart

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