The ROI case for omnichannel support

Omnichannel support made easy with Zendesk

The Zendesk omnichannel approach

Improve your self-service with the right metrics

Research links volunteering with happier employees and customers

The age of the customer: How companies transform their customer experience with Zendesk

Cultivating customer loyalty by supporting choice making

Building a best-in-class customer self-service experience

Customer Experience Guide

Gartner’s 2019 Magic Quadrant for the CRM Customer Engagement Center

Team up on self-service with Team Publishing

Rethinking phone support with Zendesk Talk

How Harry’s built a world-class customer support team with Stella Connect and Zendesk

Help more customers in less time – Americas

Webinars
<5 min.

What’s New at Zendesk: September 2018 – Americas

Sharing identity to foster customer loyalty

Improve customer experience KPIs with sales and support alignment

AI
<5 min.

Customer service trends: faster, cheaper, and more human

Understand and act on your ticket data with Insights reporting

Debunking the myths of omnichannel customer experience

How to get started with Omnichannel Customer Engagement

Tapping into the powerful combination of Support and Chat, featuring MeUndies

How 360 Payments uses collaboration tools to provide seamless customer support

Optimizing your support operations as you scale with Zendesk

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