What’s New at Zendesk: August 2017

Unleash the Power of your Ecommerce Site with Live Chat

Reaping the ROI of Multichannel Support and Increased Agent Efficiency

Conversion Tracking in Chat

Skills-Based Routing in Zendesk Chat

Roles in Zendesk Chat

Encuestas de satisfacción del cliente en Zendesk Support

Ticket Forms in Zendesk Support

Groups in Zendesk Support

Mejores experiencias para los clientes con la interacción omnicanal

Forrester: Engagement Costs Continue To Rise Even With Digital

Growing sales and conversions with Zendesk Chat, featuring internet retailer Happy Socks

Forrester: Win Funding For Your Customer Service Project

Creating a workflow fit for collaboration

Forrester: How to build customer trust more quickly

Introduction to Zendesk Apps Marketplace

Análisis
<5 min.

Keep customers happy with data-driven CX

Simplify your support operation as you scale

Zendesk on Zendesk: How we expand support beyond customer service

The Value of offering support inside your mobile app

Gartner: Plan Now for Critical Shifts in Customer Interaction Patterns

Llena los vacíos en autoservicio

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