Client Tracking Software

Client tracking software

Efficient client tracking software provides quick resolutions and happy customers
Clients aren’t shy about letting their issues be known, and they’ll do so how and when they see fit – through email, a phone call, a chat, or social media. Managing these concerns with an efficient client tracking software solution is the most important aspect of customer relationships that a company can provide to give clients want they want – quick and easy resolutions to their issues. Zendesk Support helps with tracking clients issues and providing personalized support whenever and wherever it's needed, so customers stay happy.

The details

Support is intuitive, and it’s built with help desk agents in mind. Everything lives in a single, dynamic help desk interface, including integrated CRM applications, so it’s easy to be productive and track client interactions. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Support to lower their help desk costs, raise productivity, and increase client satisfaction by improving communication and making sense of massive amounts of data. Above all, agents work together to help turn interactions into lasting relationships.

With Support's help desk tracking software you can count on dependable results that help:

  • Boost sales with more satisfied clients by tracking and reporting interactions with current and potential customers
  • Deliver a contact management database with a 360-degree view of your customers, including activity history, customer communications, internal account discussions, and even social data
  • Customize reports, eliminate spreadsheets, gain rich insights into the health of your customers, and analyze how it affects your business with innovative technologies
  • Integrate with other tools and applications to accommodate and manage your organization's needs
Zendesk Support software builds help desk solutions for better client relationships. Request your free trial today for the best solution to managing happy clients.