Ticketing system wiki
Make your ticket system Wiki smart
Wiki knows everything. They’ve built a collaborative platform that is continually learning and updating itself—making it easy for us to find just about anything. When you use Zendesk Support’s ticketing system it can have a wiki-style knowledge base attached to it. Setting your business apart from the competition. It’s just like building a help center for your customers—automatically.
La noticia entre bastidores
- Customers or users to add their request for support to the web page and automatically generate a customer service ticket
- A shared inbox for all customers’ questions and concerns
- Organization of issues as they are reported
- Tracking of records until the issues are resolved
There’s more where that came from. Become Wiki smart.La experiencia es el centro de todo.
We have more information about this. Have a look below.
The benefits of a ticketing system wiki are almost unlimited. Learn more about how it can help you give your customers the best support: