Use the app to connect your Instagram Business account to Zendesk. You will be able to work with post comments as regular tickets. There are some features, specific to Instagram: - view an initial post in the ticket - add #comment_id tag to reply to a particular comment - @mention someone in your reply
The app has a sister DM app. Please contact us if you are an existing DM subscriber to get a special price.
First 14 days are free, try it! (CC details are required to start trial)