The Recurring Revenue App is primarily designed to meet the recurring revenue business model. This is more suited to organizations whose core business is to provide access to a product or service in exchange for a recurring fee charged at scheduled intervals monthly, quarterly or yearly. The application will help to capture the recurring revenue data by calculating the monthly recurring revenue, annual recurring revenue from the deal value over a user defined time duration or deal tenure. It also calculates the revenue forecasts which will help in business planning and budgeting.

Key Calculations

The Recurring Revenue app will calculate the key values based on the deal tenure defined by user.

• Monthly Recurring Revenue (MRR)
• Annual Recurring Revenue (ARR)
• Total Contract Value (TCV)

Deal Summary and Forecast

• Subscription Start Date
• TCV (Deal Amount)
• MRR
• ARR
• Deal Tenure
• Weekly Forecast
• Quarterly Forecast
• Semi Annual Forecast

Custom Reports

Users will be able to leverage the existing Zendesk Sell widgets from the dashboard to analyze and visualize subscription deal data to gain more insights. They can create custom widgets by adding recurring revenue filters and save them in dashboard.

Users can also create and save their own smart lists to depict this data.