Octoboard is an easy-to-use tool for building live business performance dashboards to display on screens around your office and on desktop monitors. Octoboard displays your key business data in easy-to-understand reports that can be generated automatically and shared with your Support and DevOps team.
Octoboard will collect data and will keep updating metrics for all of your internal teams. It integrates directly with your Zendesk account and visualizes current customer satisfaction score, ticket and call volumes, response times and other metrics.
Zendesk data can be combined with over 50 applications - from Web Analytics to Finance, Sales and Online Marketing data.
The goal is to have a clear and up-to-date view of all key performance metrics and being able to monitor and spot trends in your business data.
Octoboard key features: