NUACOM

Handle support calls professionally and link them to a new or existing ticket. Consolidate your emails, live chat and call support in one place, powered by 40+ NUACOM features.

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Preview image of app

Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ).

  • NUACOM assigns live calls to a new or existing ticket.
  • Call logs are saved directly to the contact's or ticket's page for future reference.
  • Notes can be added to a call activity as a practical way to save the outcome of the conversation.
  • Have call recording and call details organized per ticket and contact, facilitating support teams to manage enquiries.
  • Our Click-to-call feature empowers agents to make calls with less effort, eliminating misdialing.
  • With our All-in-One VoIP Phone System, you improve customer service and centralize your communication channels, thanks to all our 40+ VoIP features.

Detalles de la aplicación

Funciona con
Support
total de instalaciones
Less than 5
Autor
Sergiu
Versión
1.0
Precio (USD)
Free to install
See pricing details

Las aplicaciones se instalan directamente en su cuenta

Lo que dice la gente

5.0

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