RemotePC HelpDesk

Simplify remote support by establishing remote session directly from a ticket

Preview image of app
Description

RemotePC HelpDesk offers the best performing remote support solution with near-real-time screen replication. Now you can combine the power of Zendesk ticketing flow with HelpDesk to deliver quick and reliable support to customers.

Create a remote support session directly from within Zendesk tickets. Share the session link with your customers and collaborate with them. View or access the customer screen remotely to help them with their queries.

HelpDesk key features at a glance:
  • On-demand attended remote support for your customers.

  • View or connect to their PC or Mac via the web over a secure session.

  • Use remote access features like file transfer, multi-monitor support, remote sound and whiteboard.

  • All support sessions initiated use TLS v 1.2 / AES - 256 bit encryption.

Detalles de la aplicación

Funciona con
Support
total de instalaciones
10+
Autor
HelpDesk
Versión
1.0
Precio (USD)
Free to install
See pricing details

Las aplicaciones se instalan directamente en su cuenta

Lo que dice la gente

¿Tiene instalada la aplicación?

Nos gusta recibir comentarios. Sea el primero en escribir una reseña.

Consiga su aplicación en el Marketplace

Descubra lo que hace falta para que su aplicación llegue a las estanterías digitales