Available only to agents with “Talk - Partner Edition” seats (see http://zendesk.com/talk/pricing)
Make and receive your calls from your CRM, automate ticket creation, and record call information.
Save time, increase agent productivity, and reduce human error by automating processes.
Access all call information including agent information, phone number, date/time, recording, custom labels; allowing the creation of a report in Zendesk
Las aplicaciones se instalan directamente en su cuenta