The ChatGPT Suggested Reply App helps agents to create meaningful answers for their customers. The App will use ChatGPT to create a well-funded answer that can be used to reply to the client. The agent can create replies taking the ticket content into consideration. it is even possible to request the App to rework articles from the Help Center into meaningful answers to the customer.
Upon installation, a new button will appear in your ticket. See Our Help Center for more information
If you are interested in more custom reply types, reach out to Premium Plus and inquire about our Custom Build apps.
This application makes use of ChatGPT and OpenAI's APIs to generate the replies. You can enter your own API keys upon installation or you can choose to leave the value blank and make use of our API environment if you want to test out the app without commiting to a ChatGPT license. (Note, there is a 10.000 token limit per Zendesk instance). Check out our Our Help Center for the full Privacy Log. Premium Plus does not log, store, read or capture the content sent during or after processing the inquiries but the message content is sent to a Cloudflare Worker managed by us!
See this page for more information.
Our apps and email templates are updated regularly to support new Zendesk features and capabilities. Have any questions about this app? Feel free to contact us.
Premium Plus is your guide to a better customer experience. As a Premier Partner of Zendesk, Aircall, and Ultimate, we provide you with the right processes, tools, and setup to deliver the best possible service to your customers in no time. Anytime and anywhere.
Feel free to contact us.
ChatGPT and OpenAI are copyrighted and owned by their respective owners. Premium Plus is not affiliated or does not own these brands or trademarks
Free 3-day trial, then $99.00 per month
Pay once for your entire instance.
Free 7-day trial, then $4.99 per agent, per month
Pay per agent.
Some app plans might haveadditional fees