Chargeflow for Zendesk

Use customer conversations as dispute evidence to automate chargeback responses. Chargeflow ingests tickets and attachments from Zendesk to build reason-code aligned evidence and improve win rate.

• Ingests ticket subject, comments, and attachments into Chargeflow

• Maps tickets to related orders, payments, and customers

• Generates reason‑code‑specific evidence bundles for disputes and inquiries

• Control automation submission within Chargeflow

How it works

Chargeflow securely reads Zendesk tickets, normalizes content, and associates it with orders and payments. When a dispute or inquiry opens, Chargeflow compiles relevant ticket history and files into compelling evidence that drives win rates.

Requirements

• Chargeflow account with Admin access

• Zendesk Support admin permissions

Start here: Connect Chargeflow and Zendesk.

All data handling follows Chargeflow’s published Privacy & Terms of Service policies:https://www.chargeflow.io/terms-of-service#privacy