Round Robin
Round Robin is a service that automatically assigns tickets to the agents in a round robin fashion.
18 reviews
Funciona con
Support
Desarrollador
Serge Mak
About this app
Round Robin app is a ticket assignment automation for Zendesk
Features:
Round robin assignment
Agent ticket queue limiting
Queue prioritization
Rule based ticket routing
Reservation and escalation
Manage agent's availability by work schedules
Manage agent's availability from Zendesk interface
Unassign or reassign tickets when an agent is unavailable
Assign all tickets from the same requester to one agent
Click here to learn How it works
Detalles de la aplicación
Cómo instalar
Go to roundrobin-assignment.com and create an account for FREE.
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