Ir directamente al contenido principal

Tasks for Calendar

Schedule follow-ups in Google Calendar with AI summaries and smart suggestions.

Sin calificaciones

Déjanos una reseña

Instalación

Less than 5

Funciona con

Support

Desarrollador

Anything, Anywhere

About this app

Tasks for Calendar embeds Google Calendar inside Zendesk, letting your team plan follow-ups and meetings exactly where work happens.

Create calendar events in seconds, auto-generate clear meeting notes with AI, and keep personal and team workloads visible—without switching tools.

✅ What You Can Do

From any ticket- Create Google Calendar events with a direct Zendesk ticket link- Auto-generate event titles and descriptions using AI- Get smart time suggestions based on business hours and multiple calendars- Add attendees, send invites, and create Google Meet links instantly

My Tasks (agent view)- View upcoming work grouped by priority: Overdue, Today, Tomorrow, This Week, Later- Quickly reschedule, complete, or remove tasks

Team Tasks (admin & manager view)- Monitor team-wide workload at a glance- Identify bottlenecks and review each agent’s upcoming tasks

🔒 Security & Privacy

  • OAuth 2.0 authentication — We never access or store Google passwords
  • Tenant isolation — Each Zendesk account is fully separated
  • Minimal data storage — Calendar event content is never stored

Best For

  • Support teams scheduling frequent follow-ups and callbacks

  • Team leads managing workload and priorities

  • Customer success and account teams booking recurring check-ins

Detalles de la aplicación

Cómo instalar

Get Started in 2 Minutes

1. Install → Click "Install" and accept the required permissions. Enabling Business Hours is recommended.

2. Connect Google → Open any ticket, locate Tasks for Calendar in the right sidebar, and sign in with Google.

3. Start scheduling → Create events directly from tickets. Optional settings let you define working days and hours.

Where to Find Everything

  • Ticket Sidebar — Create events, generate AI summaries, and find available time slots
  • Left Navbar → My Tasks — Personal dashboard for all scheduled follow-ups
  • Left Navbar → Team Tasks (Admins only) — Overview of team workload and upcoming tasks

Quick Tips

  • Enable Business Hours for more accurate time suggestions

  • Use AI Summary to quickly generate polished event descriptions

  • Calendar events always include a clickable Zendesk ticket link

  • Each team member must sign in once to appear in Team Tasks

Requirements

  • Google Workspace or personal Google account

  • Zendesk Support or Zendesk Suite (Professional or higher)

  • Admin role required for Team Tasks

Need Help?

Documentation: https://aanywhr.com/tasks-for-calendar-documentationEmail: hello@aanywhr.com

Déjanos una reseña

Comparte tu experiencia con el resto de la comunidad Zendesk

.zendesk.com