Siena Insights
Automate tagging and Voice of the Customer reporting
Sin calificaciones
0 reviews
Instalación
Less than 5
Funciona con
Support
Desarrollador
Siena Labs Inc
About this app
Still manually tagging tickets? There's a better way.
Siena Insights helps you identify unique contact reasons, tag tickets automatically, and answer questions quickly. Leading companies like Pinterest and Hubspot use Siena Insights because it:
Makes 67% fewer mistakes than manual tagging
Tags tickets with issues specific to your business
Tagging tickets with Siena Insights is faster, more accurate, and cheaper than manual tagging. Siena Insight's reporting and analytics suite then makes it easy to improve key metrics or better serve specific customer segments.
Try it for yourself - Siena Insights offers a free 7-day trial, and then has affordably priced plans for businesses of all sizes. Automated tagging will start within 30 minutes after you install the app.
Detalles de la aplicación
Cómo instalar
Click "Install" at the top of this page.
- Select your Zendesk account and click "Install".
- Set a password to create your free Siena Insights account.
Click "Connect" and then "Allow" on the Zendesk OAuth flow (you must be a Zendesk Admin)
Note that it can take up to 30 minutes for results to appear. You will see a status page tracking setup progress.
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