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Talk Partner Edition

Talk Partner Edition

Integre una solución de centro de llamadas ya existente con Zendesk Support usando Talk Partner Edition y el kit de herramientas de CTI de Zendesk

Telephony + ticketing = all-in-one support

Boost agent productivity
Allow agents to take calls from a single support platform with time-saving tools like automatic ticket creation & CTI screen pop.

Gain visibility into support operations
Centralize reporting across all your support channels with call data in ticket fields.

Provide consistent, personal support
Surface the caller’s previous service interactions across all channels.

Solo tiene que conectarlo

Comience a trabajar de inmediato con más de 40 aplicaciones de telefonía listas para usar que se pueden conectar directamente en el sistema de tickets de Zendesk.

Écheles un vistazo

Póngale su sello

Get under the hood with Zendesk’s powerful CTI Toolkit —JSON based REST APIs — to customize your own call center.

Read our guide

Integrating Talkdesk with Zendesk has empowered our agents by giving them the tools and information they need to deliver a truly personalized experience to every customer and in turn create brand loyalty. With this integration we have the ability to use Talkdesk's agent extensions so that customers can easily connect with their personal Edmunds Car Shopping Advisor — all while still using Zendesk as our support ticket system.

Justin Smith

Edmunds.com

Más recursos

Conozca a nuestros socios Premier

  • Talkdesk

    Software basado en navegador para centros de llamadas

    MÁS INFORMACIÓN
  • Five9

    Software avanzado para centros de contacto en la nube

    MÁS INFORMACIÓN
  • 8x8

    Soluciones de comunicación unificadas e integradas

    MÁS INFORMACIÓN
  • Más de 40 aplicaciones

    Visit our Marketplace for more. Note: Other apps that use these CTI capabilities (e.g., for screen pop) will also require Partner Edition.

    Dar una mirada

I'm ready for better phone support

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