Related Tickets by Custom Field
Show a list of tickets with the same Custom Field value as current ticket
13 reviews
Instalación
200+
Funciona con
Support
Desarrollador
Alex Rojo
About this app
A Zendesk app that shows a list of tickets that have the same Custom Field(s) value(s) as the current ticket being viewed. Custom Field(s) to be used are configuration parameters of the app.
Detalles de la aplicación
Cómo instalar
Get custom_field id you want to use as reference from Settings -> Ticket Fields and introduce it at app configuration form. You can also use the word 'requester' as 'id' if you want to get tickets submitted by the same person.
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