Docsie redefines the way you create a comprehensive online Self-Service Knowledge Base, a secure Private Team Knowledge Base, and detailed Standard Operating Procedures (SOPs). Empower your customers with an intuitive knowledge base, enabling them to resolve issues swiftly and independently.

DOCSIE + ZENDESK

Transform your support experience by integrating knowledge seamlessly within Zendesk.

The innovative Docsie app lets your support team effortlessly navigate the knowledge base, share insightful article links or content, and even craft article drafts directly within Zendesk.

→ Rapid Search CapabilitiesEasily open articles.

Integrate the Docsie knowledge base with your Zendesk tickets, offering the ability to search and disseminate articles to your customers in just a few clicks.

→ Effortless SharingQuickly insert links.

Enhance your ticket responses by utilizing the relevant article, opting to insert the link, embed the article content, or craft a custom reply leveraging the article's insights.