Slemma helps small businesses to be data-driven without hiring a team of analysts.

Slemma’s Zendesk integration lets you see your key support metrics joined with other business data on a automatically refreshed dashboard. Keep a close eye on how your support team is performing to make informed decisions and improve your customer happiness strategy.

With Slemma for Zendesk, you can:

1. Build detailed reports showing number of open tickets, response time and agents activity without logging to your Zendesk account.
2. See how your support activity affects your conversions and revenue by combining Zendesk data with Salesforce or Stripe.
3. Filter your tickets to find trending ticket tags, average first response time, monthly number of tickets and more.

The integration is easy to install and takes a minute to get up and running. You just need a Zendesk account and a Slemma account.

Starts from $29 month (3 teammates included)