Chattermill for Support

Get actionable insights from customer conversations.

Struggling to make sense of your customer feedback and take action? With Chattermill, your whole team gets instant access to insights hidden in customer feedback. Chattermill uses cutting-edge AI to give your team real-time insight into what your customers are saying, giving you the power to create superior products and deliver exceptional service.

Chattermill helps with:

  • Aggregate all your customer feedback and conversations in one place with dozens of prebuilt integrations
  • Understand ticket topics / reasons for contact
  • Sentiment for each of the topics discussed
  • Advanced CX reporting with completely customisable dashboards
  • CX Automation (eg. create Zendesk tickets for NPS detractors, send a Slack message when a ticket mentions a topic)
  • Advanced anomaly detection and alerting for topics and sentiment

Leading companies use Chattermill to find patterns in Zendesk data, pass the right insight to the right team and add intelligence and automation to their customer experience.

Detalles de la aplicación

Funciona con
support
Ticketing System
Autor
Chattermill Analytics Limited
Precio (USD)
Free to install
See pricing details

Lo que dice la gente

¿Tiene instalada la aplicación?

Nos gusta recibir comentarios. Sea el primero en escribir una reseña.

Consiga su aplicación en el Marketplace

Descubra lo que hace falta para que su aplicación llegue a las estanterías digitales