Shopware 6 is the new Online Shop Solution from Shopware. With the Shopware 6 Integration you can get a quick access to the most relevant shop data for a ticket requester - e. g. customer data, orders, status, tracking code Your support team can handle requests directly within the Zendesk Backend. Furthermore, a Zendesk widget can be integrated into your shopware store with a few simple steps. This allows your users to create Zendesk tickets directly from the shop.
Please find more detailed documentation at: https://plugins.netzperfekt.de/plugins/zendesk-integration-fuer-shopware6 (german language).
Any feedback is welcome: firstname.lastname@example.org