Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing

IPT for Zendesk provides seamless integration between Zendesk and your IP Telecom Hosted Phone System enabling an exceptional service desk experience for your customers and at the same time empowering agents performance. Unify your voice communications with Zendesk to produce seamless, impactful processes that revolutionise the way your company does business.

Hosted PBX + Zendesk = Happy Customers

• Make and receive calls directly from Zendesk
• Calls automatically create and log tickets
• Call pop-ups to show who's calling
• Contextual Calling - know why an inbound call is calling before you answer
• Improved analytics to help you get the most from your team

To find out more about how IPT for Zendesk integrates with Zendesk - https://www.iptelecom.ie/ipt-for-zendesk.