With Zendesk Support for Zoho Sprints, your support teams can collaborate with product teams and serve your customers better. Zendesk Support tickets can be linked to work items in Zoho Sprints so that your teams can collaborate with context and resolve customer issues faster.
Support teams can collaborate with product teams on bugs that are hindering your customers’ experience and get updates on the issue’s resolution — all from within your Zendesk Support account.
In Zoho Sprints, product teams will have a comprehensive view of customer conversations related to an issue. They can collaborate with your support team to resolve issues — without switching tabs.