Automatically post mobile app reviews to Zendesk to make listening and responding to your app users easier than ever before.
Appbot supports the iTunes, Google Play, Amazon & Windows Phone app stores, making your reviews from all stores conveniently accessible in Zendesk.
Connecting Appbot & Zendesk allows you to:
- Post some or all of your app reviews into your Zendesk
- Reply to Google Play and iOS reviews natively within Zendesk
- Identify & respond to the most important reviews first using tags automatically added by Appbot, like star rating or version
- Use Zendesk triggers to automatically assign reviews to the right people in your team
Outside Zendesk, your Appbot account also gives you:
- Advanced sentiment analysis of your app reviews to help you track how users feel about your app over time
- Topics analysis tools to show you what themes are appearing in your reviews and help you to keep your roadmap relevant
- Appbot is trusted by the world’s top app developers, and used by over 35% of top charting apps
Integration with Zendesk is available during a 14-day free trial of Appbot, and no credit card is required to get started.