plentymarkets Connector: The bridge between Zendesk and plentymarkets
You know the challenges of customer service: Tickets related to orders, manual searches to find order details, and constantly switching between different platforms. Thanks to apoio's plentymarkets Connector, this becomes a problem of the past.
Direct integration with plentymarkets: No more switching between platforms! Work seamlessly without interruptions.
Automatic order number detection: You receive a ticket, and the associated order number is instantly recognized.
Easy order search: Simply search for order numbers or customer data. All relevant details are just a click away.
Interaction with comments: View existing comments and add new ones if necessary.
Simple shipment tracking: Package numbers and shipment tracking.
Order overview in plentymarkets: Want more details? Open the entire order or item directly in plentymarkets.
Overview of all order types: Whether it's orders, returns, credits, or delivery orders, you have everything in sight.
Change order status: No more lengthy processes. Change the status of an order directly from Zendesk.
All order details at a glance: Find out everything you need to know without any extra steps.
Optimize your customer service with the plentymarkets Connector. Start now with a 21-day free trial.