TTEC Digital - AWS Practice specialises in the design and delivery of Amazon Connect, a cloud-based enterprise contact centre solution used around the globe and are uniquely focused on helping businesses improve customer engagement, while maximising the benefits of the cloud.
We partner with the best in the market to deliver dynamic interactions for customers. We are experts in designing innovative Customer Experience solutions based on Zendesk, AWS + Amazon Connect, Genesys, Google Cloud, and other leading CX platforms that focus on creating intelligent interactions across all channels.
Our expertise is focused on AI & natural language automation, chatbots, CTI/CRM, enterprise integration, user experience design, analytics and workforce optimization. Combined with best practices and a proven methodology in deploying CX solutions, we have the right mix of expertise and innovative solutions to make your vision a reality.
Acreditaciones
Servicios que ofrece
Development Services
System Integrator
CX Consultant
Regiones
Global
Tipo de socio
App Developer
Implementation Partner
Solution Provider
Referral Partner
Business Service Provider