Lumen

Lumen is a clean, airy Help Center theme for SaaS and software teams. A centred hero with a prominent search bar, icon-led topic cards, popular articles with quick arrows and a bold "still need help?" band. Fast, accessible and fully responsive.

What makes it different

Centred hero with a soft gradient and oversized search. Three-column topic cards with icon chips. Popular articles in a two-column list with motion arrows. A dark "Still need help?" contact band.

Included

Fully responsive, verified without horizontal overflow at 390px on home, category, section, article and search pages. Accessible by design: WCAG AA text contrast on default colours, visible focus rings, skip link and reduced-motion support. All Help Center templates are included: home, category, section, article, search, requests, new request, community, profile, service catalog and approvals. Colours, logo and favicon are editable in the Theming Center. Fonts are self-hosted (no Google Fonts request). Translated for English, Portuguese and Spanish; other locales fall back to English. No extra JavaScript: the design is pure CSS on top of the standard Help Center scripts.

Installation

In Guide admin, open Customize design and import the theme zip. Set your logo and colours in the Theming Center, then publish.

Credits

Built on Zendesk's open-source Copenhagen theme (Apache-2.0) for form and workflow functionality. Design, layouts and styling are original. Fonts under the SIL Open Font License.