ClickUp by Git-Zen

Your roadmap lives in ClickUp. Customer issues live in Zendesk. Without a connection between them, support agents are guessing at status and product teams are missing customer context.

Git-Zen links both tools so ticket escalations land directly in ClickUp, and every update flows back to Zendesk automatically.

How It Works

From a Zendesk ticket, agents can:

• Create a new ClickUp task in one click, with space, list, assignee, priority, status, and tags set from Zendesk

• Link an existing ClickUp task to the ticket

• See all task updates and comments appear automatically in the ticket timeline

From ClickUp, your team can:

• Reference a Zendesk ticket number in any task comment. It links to the ticket automatically

• Leave task comments that flow into Zendesk as public or private notes

No ClickUp account needed for support agents. No Zendesk access needed for your team.

Key Features

• Create ClickUp tasks from Zendesk: Space, list, assignee, priority, tags, and status set at creation time

• Two-way comment sync: ClickUp comments appear in Zendesk; ticket comments post to ClickUp

• Sprint support: Assign tasks to active sprints directly from Zendesk

• Multiple tasks per ticket: Link as many ClickUp tasks as needed to one ticket

• Auto-tagging: Zendesk tickets are automatically tagged when linked or when tasks are completed

• Role-based permissions: Control which agents can create or modify ClickUp tasks

• Simple per-agent pricing: $4 per Zendesk agent, per month. Unlimited tickets and integrations. Free trial included.

Works with ClickUp.

Security & Data Disclosure

Git-Zen relays data between Zendesk and ClickUp in real time: ticket subject, description, and comments are read from and written to your Zendesk account, and corresponding task data (title, description, status, assignee, labels, and comments) is read from and written to your ClickUp account, to keep both systems in sync. We store your OAuth access tokens (encrypted) and account configuration (connected ClickUp account/workspace, sync settings, field mappings) on Git-Zen servers so we can act on your behalf. We do not separately retain ticket or task content on our servers -- sync state is written back into a private custom field on the Zendesk ticket itself. Authentication uses OAuth 2.0 for both Zendesk and ClickUp.

For more information, visit https://www.git-zen.com