Skipper

Keep track of your agents' skipping behaviour

(2)
Preview image of app

Banner
Watch the Skipper app video

When your name is not Jack Sparrow, and need to keep track of your agents' skipping behaviour.

Skipper is designed for supervisors that want to reduce the amount of skipped tickets and allow them to combat cherry picking. It comes with a 7 day trial, so check it out!

Gives you the overview that you need on Guided mode

An easy-to-use dashboard that gives you a nice overview of the tickets that are being skipped by agents in Guided Mode (formerly known as Play Only). It will also generate statistics about the current week and puts them in comparison with the previous one. Besides an account-wide overview, you can list the skips from a certain agent or ticket too!

Important

Be advised: this app is only suitable for agents with read-only report access or higher.

Ideal for organizations who use Guided mode (Play Only)

Ideal for organizations who use Guided mode (Play Only) and want to combat cherry-picking.

Built by Sparkly. 7 day free trial included. Free for sandbox accounts.
Sparkly, Amsterdam, the Netherlands.

Check out our website too

Detalles de la aplicación

Funciona con
Support
total de instalaciones
25+
Autor
Sparkly
Versión
2.2
Precio (USD)
Free 7-day trial, then $49.00 per month

Las aplicaciones se instalan directamente en su cuenta

Lo que dice la gente

4.0

(2)

¿Tiene instalada la aplicación?

Nos gusta recibir comentarios. Sea el primero en escribir una reseña.

Consiga su aplicación en el Marketplace

Descubra lo que hace falta para que su aplicación llegue a las estanterías digitales