Zendesk Deep Dive: Multibrand

Published March 31, 2016
Last updated March 31, 2016

Customer needs are unique and your support workflows need to be, too. Perhaps you’re managing multiple brands or products that require individualized documentation. Or maybe you have an international customer base and need to present self-service content in a variety of languages. With Zendesk's Multibrand feature, your team can tailor their service accordingly, all from within one centralized agent interface.

In this recorded webinar, Zendesk Solutions Architect Phil Hansen shares his Multibrand expertise, including best practices to incorporate Multibrand into your ticketing workflows. He also shares some interesting use cases he’s encountered and demonstrates the benefits of having multiple branded Help Centers.