Startups
Choosing customer service software for your startup
Nearly half of startup leaders we surveyed for the Startups CX Benchmark Report 2020 said they…
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Article Why Cloud 100 startups are investing in CX
The Forbes Cloud 100 List recognizes top cloud and software startups. Find out why so many of these companies are prioritizing customer experience.
Article An overview of apps for startups
With the right apps, you can provide faster service and reduce customer effort. Get started with these app recommendations for startups.
Article Beginner’s guide to the sales process for startups
For startup founders and sales teams, here is a crash course on the sales process, including key definitions, techniques, and best practices.
Article Chasing unicorns: How the most successful startups handle CX
We studied over 4,000 startups to determine whether there was a connection between startup growth and CX investment. Spoiler alert: there was.
Article Leading a startup during a pandemic: 5 lessons from 5 founders
Starting up during a pandemic? Not easy, but these founders are making it work. Find out what they said about CX, growth and empathy.
Article Startup Central — Tips for leading with compassion with Bunch.ai and monday.com
How managers can lead with compassion during difficult times.
Article Startup Central — How to stay connected to your customers with Digit, Fandom, and Lever
In our latest Startup Central Virtual Meetup, we discuss how businesses can meet new and rising customer expectations.
Article Real heart, enabled by AI: Talking it out with Sibly founder and CEO Moe AlKadi
I had the pleasure to sit down with Moe AlKadi, co-founder and CEO of Sibly, and…