Tip of the Week: ensuring a timely response to customers
Published May 6, 2013
Last updated May 6, 2013
It’s important for everyone in the customer service industry to keep their response times as quick as possible. The latest tip of the week will show you how you can automate this process using business rules.
When facing a recession or an economic slowdown, companies naturally look for ways to cut costs. Any team viewed as a cost center can face significant challenges, so it’s imperative that customer service orgs prioritize spending in areas where they can find efficiencies.
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