Tip of the week: Autofill the Web Widget contact form

Last updated February 2, 2015

The new Embeddable Web Widget makes it easy to bring an effortless support experience to your users—but you can make it even better with the Web Widget API.

By adding a few lines of Javascript to your page’s header, you can autofill the ticket contact form in the widget with the name and email address of an authenticated user.

In this tip of the week, we’ll show you how to do this on any Zendesk Help Center, but you can easily tweak the steps to work on any page.

Head to the forums to learn more