What’s new at Zendesk: March 2018 – Europe

What’s new at Zendesk: March 2018 – Asia Pacific

What’s new at Zendesk: March 2018 – Americas

Webinars
<5 min.

The Future of eCommerce Customer Support Webinar Series

How Zola marries modern registries and compassionate customer service with Zendesk

13 Ways to be a customer-driven company

Knowledge management best practices

Trabaje en equipo en el autoservicio con Publicación en equipo

Proactive support: The right way to engage

Moving from Platform to Best of Breed

Forrester: Transform Customer Processes And Systems To Improve Experiences

How Zendesk scaled to 100,000 customers in 150+ countries: simply and beautifully

Research links volunteering with happier employees and customers

How LimeBike rides past the competition with a world class customer experience

How Dollar Shave Club implemented AI with Zendesk

Colecciones
5-10 min.

How to Create a Stand-out Customer Service Resume

Customer effort: Work it, so your agents and customers don’t have to

La estrategia omnicanal de Zendesk

Mejore el autoservicio con las métricas correctas

Chat
<5 min.

Cómo el chat en vivo ayuda a los negocios y consumidores

Informe sobre la atención al cliente multicanal

Primeros pasos con Zendesk Guide: estrategias y buenas prácticas

IDC: Respaldo a las iniciativas que favorecen la experiencia del cliente

4 tendencias esenciales del comercio minorista para la época navideña de 2018

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